Last updated: 2023-05-30
The different subscription tiers provide access to different functionality as shown in the table below.
| Basic | Pro | Automation | Enterprise | |
|---|---|---|---|---|
| Free templates | ✔ | ✔ | ✔ | ✔ |
| Create your own templates | ✔ | ✔ | ✔ | |
| Basic Content Blocks | ✔ | ✔ | ✔ | ✔ |
| Advanced Content Blocks | ✔ | ✔ | ✔ | |
| Create your own content blocks | ✔ | ✔ | ✔ | |
| Personalization: Insert contact fields | ✔ | ✔ | ✔ | ✔ |
| Personalization: Audience-specific content blocks | ✔ | ✔ | ✔ | |
| Personalization: Own sender per contact | ✔ | ✔ | ||
| Google fonts | ✔ | ✔ | ✔ | |
| UTM Tracking | ✔ | ✔ | ✔ | |
| Scheduled mailings | ✔ | ✔ | ✔ | |
| A/B-tester | ✔ | ✔ | ✔ | |
| Basic statistics | ✔ | ✔ | ✔ | ✔ |
| Advanced statistics | ✔ | ✔ | ✔ | |
| Share on social media | ✔ | ✔ | ✔ | ✔ |
| Registration form | ✔ | ✔ | ✔ | ✔ |
| Automatic welcome emails when adding to list | ✔ | ✔ | ✔ | |
| Mailblock for RSS feeds | ✔ | ✔ | ✔ | |
| Custom domain as sender (SPF/DKIM/DMARC) | ✔ | ✔ | ✔ | |
| Custom domain in links and landing pages + | ✔ | |||
| Custom IP addresses + | ✔ | |||
| Surveys and forms | Basic | Pro | Automation | Enterprise |
| Free Survey Templates | ✔ | ✔ | ✔ | ✔ |
| Create your own templates | ✔ | ✔ | ✔ | |
| Pre-filled questions | ✔ | ✔ | ✔ | |
| Conditional questions | ✔ | ✔ | ✔ | |
| Basic question types | ✔ | ✔ | ✔ | ✔ |
| Advanced query types | ✔ | ✔ | ✔ | |
| Limit the number of responses | ✔ | ✔ | ✔ | |
| Waiting list | ✔ | ✔ | ✔ | |
| Personalization: Insert contact fields | ✔ | ✔ | ✔ | |
| Multi-page surveys | ✔ | ✔ | ✔ | |
| Google Fonts | ✔ | ✔ | ✔ | |
| WordPress integration | ✔ | ✔ | ✔ | |
| Notify users when receiving a reply | ✔ | ✔ | ✔ | |
| Send an e-mail receipt to the respondent when receiving an answer | ✔ | ✔ | ✔ | |
| Send SMS receipt to respondent when response received | ✔ | ✔ | ✔ | |
| Automatically add respondents to lists | ✔ | ✔ | ✔ | |
| Automatic reminders | ✔ | ✔ | ✔ | |
| Basic statistics | ✔ | ✔ | ✔ | ✔ |
| Advanced statistics | ✔ | ✔ | ✔ | |
| Google Tag Manager event | ✔ | ✔ | ✔ | |
| Multilingual surveys * | ✔ | |||
| Group queries into dimensions * | ✔ | |||
| Scheduling Posting and Unpublishing | ✔ | ✔ | ✔ | |
| SMS | Basic | Pro | Automation | Enterprise |
| Personalization: Insert contact fields | ✔ | ✔ | ✔ | ✔ |
| Scheduling mailings | ✔ | ✔ | ✔ | ✔ |
| Receive answers | ✔ | ✔ | ✔ | |
| Using SMS for opt-in | ✔ | ✔ | ✔ | |
| Add respondents to lists | ✔ | ✔ | ✔ | |
| Automatic welcome SMS when adding to list | ✔ | ✔ | ✔ | |
| SMS Dialog (chat over SMS) + | ✔ | ✔ | ✔ | |
| Event | Basic | Pro | Automation | Enterprise |
| Google Maps | ✔ | ✔ | ✔ | |
| Custom organizer | ✔ | ✔ | ✔ | |
| Speakers and sponsors | ✔ | ✔ | ✔ | |
| Audience questions and mentometer | ✔ | |||
| Check-off list with QR reading | ✔ | ✔ | ✔ | |
| Automatic reminders, pre- and post-mailings | ✔ | ✔ | ✔ | |
| Contact Management | Basic | Pro | Automation | Enterprise |
| Import via Excel | ✔ | ✔ | ✔ | ✔ |
| Import via cut and paste | ✔ | ✔ | ✔ | ✔ |
| Import via integration + | ✔ | ✔ | ✔ | |
| Segmentation of contacts (dynamic lists) * | ✔ | ✔ | ||
| Filtering of Recipients * | ✔ | ✔ | ||
| Automation | Basic | Pro | Automation | Enterprise |
| Scheduled imports (requires integration) | ✔ | ✔ | ✔ | |
| Triggers and actions | ✔ | |||
| Web widgets | ✔ | |||
| Sequences | ✔ | |||
| Users and security | Basic | Pro | Automation | Enterprise |
| Restrict access to functionality with roles * | ✔ | |||
| Invite unlimited users | ✔ | ✔ | ✔ | |
| Permissions per item * | ✔ | |||
| API | ✔ | ✔ | ✔ | |
| Login with BankID+ | ✔ | ✔ | ✔ | |
| Signing in with Google Authenticator+ | ✔ | ✔ | ✔ | |
| SSO med OpenId + | ✔ | ✔ | ✔ | |
| Support | Basic | Pro | Automation | Enterprise |
| Access to built-in online manuals and guides | ✔ | ✔ | ✔ | ✔ |
| User support via chat, email and phone ** | ✔ | ✔ | ✔ | |
| Access to library of online courses + | ✔ | ✔ | ✔ |
+ Cost will be added
* Can be added separately
** Up to agreed number, for more users extra support agreement will be signed
Ungapped is a complete platform for growing businesses with tools for email marketing, surveys, invitations, signup forms and text messages. In addition to our platform, we also offer consulting services to help you create exceptional customer experiences.
Copyright © Ungapped 2022, which is part of Liana Technologies, part of the Finnish listed company Ilkka-Yhtymä Group.
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