Last updated: 2022-11-15
The monthly price for the subscription is based on the numer of contacts in Ungapped as well as the number of sent e-mails per month.
| Contacts | E-mails per month | Monthly price PRO | Monthly price Automation |
|---|---|---|---|
| 1 000 | 4 000 | $69 | – |
| 1 500 | 6 000 | $79 | – |
| 2 000 | 8 000 | $89 | – |
| 2 500 | 10 000 | $99 | – |
| 3 000 | 12 000 | $119 | – |
| 5 000 | 20 000 | $199 | $499 |
| 10 000 | 40 000 | $249 | $699 |
| 15 000 | 60 000 | $299 | $899 |
| 20 000 | 80 000 | $349 | $1 099 |
| 30 000 | 120 000 | $399 | $1 299 |
| 40 000 | 160 000 | $499 | $1 549 |
| 50 000 | 200 000 | $549 | $1 799 |
| 75 000 | 300 000 | $699 | $2 049 |
| 100 000 | 400 000 | $849 | $2 349 |
| 150 000 | 600 000 | $949 | $2 599 |
| 200 000 | 800 000 | $1 049 | $2 849 |
| +50 000 | +200 000 | +$150 | +$300 |
After 200 000 contacts or 800 000 e-mails the price increases by $150 for PRO subscriptions and $300 for Automation subscriptions for every 50 000 contacts and/or 200 000 e-mails/month.
You can add multiple sub-accounts to your subsciption. Sub-accounts are completely separate from the main account but you can invite users between accounts.
The price per sub-account is $50/month, the price is added to the subscription invoice.
The number of contacts and sent e-mails in each sub-account is counted into the total and affects the subscription price according to the pricelist above.
Professional Services are charged per initiated hour with the exception for support which is charged per initiated 15-minute period.
| Service | Hourly rate |
|---|---|
| Technical support | $105/hour |
| Production services (design, content etc) | $120/hour |
| Customer success manager | $120/hour |
| Development and programming | $120/hour |
| Setup of integrations and automations | $160/hour |
| Strategic consulting | $160/hour |
The number of users on your accounts is unlimited. Support by phone, e-mail and chat is limited to the number specified in your contract.
By default each subscription allows three (3) users to get free user-support by our customer service. For every additional sub-account another user may contact the customer support free of charge.
Additional support licenses are available in the following packages
| Users | Monthly Price |
|---|---|
| 1 user | $29 |
| 3 users | $75 |
| 5 users | $99 |
An SMS (text message) is sent as one or more linked SMS-segments. One SMS-segment may contain between 67 and 160 characters depending on which characters are used and also if multiple segments are needed. The recipient will perceive the linked segments as one continuous message in their phone.
The table below lists the price per SMS-segment in euro-cent. It will be converted to your currency with the exchange rate in effect at the time of sending the SMS. In the Ungapped interface you will get a calculated price at the time of scheduling which might change at the time of sending based on the number of contacts in the recipient lists, the number of characters, the characters used in the SMS etc.
| Country | Country code | Price (euro-cent) |
|---|---|---|
| Afghanistan | +93 | 11.6 |
| Albania | +355 | 3.6 |
| Algeria | +213 | 11.24 |
| American Samoa | +1684 | 8.44 |
| Andorra | +376 | 4.6 |
| Angola | +244 | 6.2 |
| Anguilla | +1264 | 9.36 |
| Antigua and Barbuda | +1268 | 3.4 |
| Argentina | +54 | 2.72 |
| Armenia | +374 | 11.6 |
| Aruba | +297 | 6.72 |
| Australia | +61 | 10.32 |
| Austria | +43 | 10.72 |
| Bahamas | +1242 | 3.4 |
| Bangladesh | +880 | 8.68 |
| Barbados | +1246 | 5 |
| Belarus | +375 | 1.2 |
| Belgium | +32 | 6.44 |
| Belize | +501 | 3.6 |
| Benin | +229 | 6.4 |
| Bermuda | +1441 | 3.4 |
| Bolivia | +591 | 2.8 |
| Bosnia and Herzegovina | +387 | 2.6 |
| Botswana | +267 | 9.6 |
| Brazil | +55 | 4.6 |
| Brunei Darussalam | +673 | 3.2 |
| Bulgaria | +359 | 10.9 |
| Burkina Faso | +226 | 5.2 |
| Burundi | +257 | 7.2 |
| Cambodia | +855 | 4.2 |
| Cameroon | +237 | 7.6 |
| Cape Verde | +238 | 11.6 |
| Cayman Islands | +1345 | 3.4 |
| Central African Republic | +236 | 4.4 |
| Chad | +235 | 5.28 |
| Chile | +56 | 6.2 |
| China | +86 | 5.6 |
| Colombia | +57 | 2.7 |
| Comoros | +269 | 5.6 |
| Congo | +242 | 8.2 |
| Congo. Democratic Republic of | +243 | 9.4 |
| Cook Islands | +682 | 4 |
| Costa Rica | +506 | 5 |
| Cote d’Ivoire | +225 | 11.6 |
| Croatia | +385 | 7.2 |
| Cuba | +53 | 2.4 |
| Curacao (former Netherlands Antilles) | +599 | 3.4 |
| Cyprus | +357 | 2.6 |
| Czech Republic | +420 | 6.32 |
| Denmark | +45 | 3.4 |
| Djibouti. Republic of | +253 | 12.4 |
| Dominica. Commonwealth of | +1767 | 3.4 |
| Dominican Republic | +1809 | 6.6 |
| Ecuador | +593 | 9.2 |
| Egypt | +20 | 8.88 |
| El Salvador | +503 | 5.2 |
| Equatorial Guinea | +240 | 3.6 |
| Estonia | +372 | 7.2 |
| Ethiopia | +251 | 3.2 |
| Falkland Islands | +500 | 2.6 |
| Faroe Islands | +298 | 3.2 |
| Fiji | +679 | 6.2 |
| Finland | +358 | 5.63 |
| France | +33 | 9.2 |
| French Guiana | +594 | 6.4 |
| French Polynesia | +689 | 15 |
| Gabon | +241 | 6 |
| Gambia | +220 | 4 |
| Germany | +49 | 11.6 |
| Ghana | +233 | 6.2 |
| Gibraltar | +350 | 3 |
| Greece | +30 | 7.6 |
| Greenland | +299 | 3.72 |
| Grenada | +1473 | 2.4 |
| Guadeloupe | +590 | 9.28 |
| Guam | +1671 | 15.68 |
| Guatemala | +502 | 4.88 |
| Guernsey | +441481 | 7 |
| Guinea | +224 | 13.68 |
| Guinea-Bissau | +245 | 8 |
| Guyana | +592 | 6.08 |
| Haiti | +509 | 6.4 |
| Honduras | +504 | 3.6 |
| Hong Kong | +852 | 6.4 |
| Hungary | +36 | 8.5 |
| Iceland | +354 | 4.2 |
| India | +91 | 9.2 |
| Indonesia | +62 | 3.68 |
| Iraq | +964 | 3.6 |
| Ireland | +353 | 7.2 |
| Isle of Man | +441624 | 5.52 |
| Italy | +39 | 8.2 |
| Jamaica | +1876 | 3.4 |
| Japan | +81 | 6.88 |
| Jersey | +441534 | 5.52 |
| Jordan | +962 | 2.4 |
| Kenya | +254 | 2 |
| Korea. Republic of | +82 | 5 |
| Laos | +856 | 6.08 |
| Latvia | +371 | 5.6 |
| Lebanon | +961 | 4 |
| Lesotho | +266 | 4.4 |
| Liberia | +231 | 11.2 |
| Libya | +218 | 3 |
| Liechtenstein | +423 | 4.68 |
| Lithuania | +370 | 3 |
| Luxembourg | +352 | 4.4 |
| Macau | +853 | 9.2 |
| Macedonia | +389 | 2.4 |
| Madagascar | +261 | 4.2 |
| Malawi | +265 | 5.4 |
| Malaysia | +60 | 9.2 |
| Maldives | +960 | 3.2 |
| Mali | +223 | 3.8 |
| Malta | +356 | 3.2 |
| Martinique | +596 | 6.6 |
| Mauritania | +222 | 9.2 |
| Mauritius | +230 | 9.2 |
| Mexico | +52 | 4.6 |
| Moldova | +373 | 10.4 |
| Monaco | +377 | 5.6 |
| Montenegro | +382 | 2.4 |
| Montserrat | +1664 | 3.4 |
| Morocco | +212 | 5.12 |
| Mozambique | +258 | 4.4 |
| Myanmar | +95 | 10.4 |
| Namibia | +264 | 5.8 |
| Nauru | +674 | 9.2 |
| Netherlands | +31 | 9.6 |
| New Caledonia | +687 | 4.8 |
| New Zealand | +64 | 10.4 |
| Nicaragua | +505 | 4.6 |
| Niger | +227 | 11.64 |
| Nigeria | +234 | 5.4 |
| Norfolk Island | +672 | 8.6 |
| Northern Cyprus | +90533 | 10.4 |
| Northern Mariana Islands | +1670 | 6 |
| Norway | +47 | 4.9 |
| Pakistan | +92 | 2.2 |
| Palau | +680 | 2.6 |
| Panama | +507 | 11.68 |
| Papua New Guinea | +675 | 4.68 |
| Paraguay | +595 | 3.2 |
| Peru | +51 | 3.48 |
| Philippines | +63 | 2.6 |
| Poland | +48 | 3.6 |
| Portugal | +351 | 4.2 |
| Puerto Rico | +1787 | 4.28 |
| Reunion | +262 | 6.6 |
| Romania | +40 | 7.2 |
| Russian Federation. Kazakhstan. Abkhazia and South Ossetia | +7 | 3.68 |
| Rwanda. Republic of | +250 | 4.04 |
| Saint Kitts and Nevis | +1869 | 3.4 |
| Saint Lucia | +1758 | 3.4 |
| Saint Vincent and The Grenadines | +1784 | 3.4 |
| Samoa | +685 | 5.28 |
| San Marino. Republic of | +378 | 9.2 |
| Sao Tome and Principe | +239 | 6.4 |
| Senegal | +221 | 8.6 |
| Serbia | +381 | 2.8 |
| Seychelles | +248 | 3.8 |
| Sierra Leone | +232 | 3 |
| Singapore | +65 | 4.8 |
| Sint Maarten | +1721 | 3.4 |
| Slovakia | +421 | 5.8 |
| Slovenia | +386 | 2.9 |
| Solomon Islands | +677 | 3.4 |
| Somalia | +252 | 9.6 |
| South Africa | +27 | 3.84 |
| South Sudan | +211 | 6.4 |
| Spain | +34 | 7.4 |
| Sri Lanka | +94 | 3.68 |
| Sudan | +249 | 9.56 |
| Suriname | +597 | 6.4 |
| Swaziland | +268 | 4.2 |
| Sweden | +46 | 5 |
| Switzerland | +41 | 6 |
| Syria | +963 | 10.8 |
| Taiwan | +886 | 6 |
| Tanzania | +255 | 9.2 |
| Thailand | +66 | 2.6 |
| Timor L’este | +670 | 9.36 |
| Togo | +228 | 4.4 |
| Tonga | +676 | 6.2 |
| Trinidad and Tobago | +1868 | 3.4 |
| Tunisia | +216 | 5.6 |
| Turkey | +90 | 5.9 |
| Turks and Caicos Islands | +1649 | 3.44 |
| Uganda | +256 | 5.2 |
| Ukraine | +380 | 2.2 |
| United Kingdom | +44 | 6.08 |
| United States and Canada | +1 | 2.16 |
| Uruguay | +598 | 6.08 |
| Vanuatu | +678 | 6.2 |
| Venezuela | +58 | 3.2 |
| Vietnam | +84 | 6.6 |
| Virgin Islands. British | +1284 | 8.8 |
| Virgin Islands. U.S. | +1340 | 5.2 |
| Zambia | +260 | 3.4 |
| Zimbabwe | +263 | 5.6 |
Ungapped is a complete platform for growing businesses with tools for email marketing, surveys, invitations, signup forms and text messages. In addition to our platform, we also offer consulting services to help you create exceptional customer experiences.
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