Last updated: 2022-11-15

Subscription pricing

The monthly price for the subscription is based on the numer of contacts in Ungapped as well as the number of sent e-mails per month.

ContactsE-mails per monthMonthly price
PRO
Monthly price
Automation
1 0004 000$69
1 5006 000$79
2 0008 000$89
2 50010 000$99
3 00012 000$119
5 00020 000$199$499
10 00040 000$249$699
15 00060 000$299$899
20 00080 000$349$1 099
30 000120 000$399$1 299
40 000160 000$499$1 549
50 000200 000$549$1 799
75 000300 000$699$2 049
100 000400 000$849$2 349
150 000600 000$949$2 599
200 000800 000$1 049$2 849
+50 000+200 000+$150+$300

After 200 000 contacts or 800 000 e-mails the price increases by $150 for PRO subscriptions and $300 for Automation subscriptions for every 50 000 contacts and/or 200 000 e-mails/month.

Sub-accounts

You can add multiple sub-accounts to your subsciption. Sub-accounts are completely separate from the main account but you can invite users between accounts.

The price per sub-account is $50/month, the price is added to the subscription invoice.

The number of contacts and sent e-mails in each sub-account is counted into the total and affects the subscription price according to the pricelist above.

Professional Services

Professional Services are charged per initiated hour with the exception for support which is charged per initiated 15-minute period.

ServiceHourly rate
Technical support$105/hour
Production services (design, content etc)$120/hour
Customer success manager$120/hour
Development and programming$120/hour
Setup of integrations and automations$160/hour
Strategic consulting$160/hour

Support from Customer Service

The number of users on your accounts is unlimited. Support by phone, e-mail and chat is limited to the number specified in your contract.

By default each subscription allows three (3) users to get free user-support by our customer service. For every additional sub-account another user may contact the customer support free of charge.

Additional support licenses are available in the following packages

UsersMonthly Price
1 user$29
3 users$75
5 users$99

SMS

An SMS (text message) is sent as one or more linked SMS-segments. One SMS-segment may contain between 67 and 160 characters depending on which characters are used and also if multiple segments are needed. The recipient will perceive the linked segments as one continuous message in their phone.

The table below lists the price per SMS-segment in euro-cent. It will be converted to your currency with the exchange rate in effect at the time of sending the SMS. In the Ungapped interface you will get a calculated price at the time of scheduling which might change at the time of sending based on the number of contacts in the recipient lists, the number of characters, the characters used in the SMS etc.

CountryCountry codePrice (euro-cent)
Afghanistan+9311.6
Albania+3553.6
Algeria+21311.24
American Samoa+16848.44
Andorra+3764.6
Angola+2446.2
Anguilla+12649.36
Antigua and Barbuda+12683.4
Argentina+542.72
Armenia+37411.6
Aruba+2976.72
Australia+6110.32
Austria+4310.72
Bahamas+12423.4
Bangladesh+8808.68
Barbados+12465
Belarus+3751.2
Belgium+326.44
Belize+5013.6
Benin+2296.4
Bermuda+14413.4
Bolivia+5912.8
Bosnia and Herzegovina+3872.6
Botswana+2679.6
Brazil+554.6
Brunei Darussalam+6733.2
Bulgaria+35910.9
Burkina Faso+2265.2
Burundi+2577.2
Cambodia+8554.2
Cameroon+2377.6
Cape Verde+23811.6
Cayman Islands+13453.4
Central African Republic+2364.4
Chad+2355.28
Chile+566.2
China+865.6
Colombia+572.7
Comoros+2695.6
Congo+2428.2
Congo. Democratic Republic of+2439.4
Cook Islands+6824
Costa Rica+5065
Cote d’Ivoire+22511.6
Croatia+3857.2
Cuba+532.4
Curacao (former Netherlands Antilles)+5993.4
Cyprus+3572.6
Czech Republic+4206.32
Denmark+453.4
Djibouti. Republic of+25312.4
Dominica. Commonwealth of+17673.4
Dominican Republic+18096.6
Ecuador+5939.2
Egypt+208.88
El Salvador+5035.2
Equatorial Guinea+2403.6
Estonia+3727.2
Ethiopia+2513.2
Falkland Islands+5002.6
Faroe Islands+2983.2
Fiji+6796.2
Finland+3585.63
France+339.2
French Guiana+5946.4
French Polynesia+68915
Gabon+2416
Gambia+2204
Germany+4911.6
Ghana+2336.2
Gibraltar+3503
Greece+307.6
Greenland+2993.72
Grenada+14732.4
Guadeloupe+5909.28
Guam+167115.68
Guatemala+5024.88
Guernsey+4414817
Guinea+22413.68
Guinea-Bissau+2458
Guyana+5926.08
Haiti+5096.4
Honduras+5043.6
Hong Kong+8526.4
Hungary+368.5
Iceland+3544.2
India+919.2
Indonesia+623.68
Iraq+9643.6
Ireland+3537.2
Isle of Man+4416245.52
Italy+398.2
Jamaica+18763.4
Japan+816.88
Jersey+4415345.52
Jordan+9622.4
Kenya+2542
Korea. Republic of+825
Laos+8566.08
Latvia+3715.6
Lebanon+9614
Lesotho+2664.4
Liberia+23111.2
Libya+2183
Liechtenstein+4234.68
Lithuania+3703
Luxembourg+3524.4
Macau+8539.2
Macedonia+3892.4
Madagascar+2614.2
Malawi+2655.4
Malaysia+609.2
Maldives+9603.2
Mali+2233.8
Malta+3563.2
Martinique+5966.6
Mauritania+2229.2
Mauritius+2309.2
Mexico+524.6
Moldova+37310.4
Monaco+3775.6
Montenegro+3822.4
Montserrat+16643.4
Morocco+2125.12
Mozambique+2584.4
Myanmar+9510.4
Namibia+2645.8
Nauru+6749.2
Netherlands+319.6
New Caledonia+6874.8
New Zealand+6410.4
Nicaragua+5054.6
Niger+22711.64
Nigeria+2345.4
Norfolk Island+6728.6
Northern Cyprus+9053310.4
Northern Mariana Islands+16706
Norway+474.9
Pakistan+922.2
Palau+6802.6
Panama+50711.68
Papua New Guinea+6754.68
Paraguay+5953.2
Peru+513.48
Philippines+632.6
Poland+483.6
Portugal+3514.2
Puerto Rico+17874.28
Reunion+2626.6
Romania+407.2
Russian Federation. Kazakhstan. Abkhazia and South Ossetia+73.68
Rwanda. Republic of+2504.04
Saint Kitts and Nevis+18693.4
Saint Lucia+17583.4
Saint Vincent and The Grenadines+17843.4
Samoa+6855.28
San Marino. Republic of+3789.2
Sao Tome and Principe+2396.4
Senegal+2218.6
Serbia+3812.8
Seychelles+2483.8
Sierra Leone+2323
Singapore+654.8
Sint Maarten+17213.4
Slovakia+4215.8
Slovenia+3862.9
Solomon Islands+6773.4
Somalia+2529.6
South Africa+273.84
South Sudan+2116.4
Spain+347.4
Sri Lanka+943.68
Sudan+2499.56
Suriname+5976.4
Swaziland+2684.2
Sweden+465
Switzerland+416
Syria+96310.8
Taiwan+8866
Tanzania+2559.2
Thailand+662.6
Timor L’este+6709.36
Togo+2284.4
Tonga+6766.2
Trinidad and Tobago+18683.4
Tunisia+2165.6
Turkey+905.9
Turks and Caicos Islands+16493.44
Uganda+2565.2
Ukraine+3802.2
United Kingdom+446.08
United States and Canada+12.16
Uruguay+5986.08
Vanuatu+6786.2
Venezuela+583.2
Vietnam+846.6
Virgin Islands. British+12848.8
Virgin Islands. U.S.+13405.2
Zambia+2603.4
Zimbabwe+2635.6

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