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Here you’ll find industry news and expert advice on creating exceptional customer experiences for your growing business. Browse our latest or search by topic. Sign up to our newsletter and never miss a beat.

Key Corporate

Key Corporate Training

Key Corporate Training has been giving worldclass training since 1979 and are on a mission to improve the quality of people’s communication in the workplace. Using Ungapped has helped them to combine the power of surveys and mailings to shape future workshops. Surveys connect us with our audiences and vice versa… … as they give…

Matkomfort

Matkomfort

Preparing 800 000 meals every year is no small feat but it’s the service Matkomfort provides to busy families and working professionals all across Stockholm, Sweden. One thing that helps to make their customer service exceptional is their personalized text messages. We use text messages to send: Weekly order and collection details Exclusive and special…

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TUTORIAL: 11 must-have elements for your next email campaign

Are you starting to use email marketing for your business? Or are you a well-seasoned emailer looking to make some improvements here and there? Either way, nice work on wanting to improve! It’s a great but important step when you’re growing your business. And regardless of your current email marketing efforts, you’re going to be…

Eurogames 2015

Stockholm hosted one of the world’s largest LGBTQ events: Eurogames 2015. Attracting over 5,000 participants and more than 200,000 visitors to the city and region, the event was declared a huge success. We were eager to chat with Jakob Jansson, Chairman of the Board, to tell us about how Eurogames Stockholm 2015 came to be…


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