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Top 5 Questions to ask in a Customer survey

“Surveys can be the most dangerous research tool. If you write bad survey questions you get bad data at scale with no chance of recovery.” – Erika Hall When it comes to asking questions to your customers you may want to ask them a lot of questions. They won’t complain of course they just won’t…

Fackförbundet DIK

DIK thinks that the onboarding process went smoothly and that they received solid training!

DIK has been a customer since the turn of the year 2021/2022. The purpose of their marketing is to build a relationship with the members and create awareness of DIK as well as recruit people who work and study in their fields. DIK is the union for culture, communication, and the creative sector. They work…

Black Friday Shopping

Our Top 5 picks for Black Friday Emails

Black Friday is all about sales, promotions, and giving your customer a great deal along with an exceptional customer experience. It’s also traditionally the busiest shopping day of the year online and in-store. Falling on the calendar the weekend after Thanksgiving this year Black Friday occurs on the 25th of November. Consumers are looking out…

MittHem

Mitthem thinks Ungapped is a flexible tool with good support and onboarding

Mitthem has worked with Ungapped’s tool since the fall of 2021 and currently, they use the tool mainly for their mailings to tenants. But they have also used the tool for some simpler investigations. Their digital marketing is mostly about renting apartments. During the year, they have focused on promoting forms of accommodation aimed at…

Wow Surveys with Ungapped

Timing is everything : When to send a Customer Survey

To get the most out of any survey, timing is everything. Now I am not talking about the time of day or when in the week to send the survey. I am talking about where in the customer life cycle you send your survey. When is the right time for you to get the most…

Get a complete view of your customer journey in 5 easy steps

The most challenging part of a marketer’s job is grasping customer data in a way that allows them to properly review, synthesize and make meaningful future strategies. In fact, just under half of us marketers leave that job to our CEO instead of leading the charge ourselves. But why? What’s so difficult about it? Whatever you…

Myrorna

Ungapped streamlines the work with Myrorna’s newsletter

The ants have been customers for about 4 months and are excited about the future with Ungapped. They use the tool to send out their newsletters filled with inspiration for a sustainable lifestyle. The largest part of Myrorna’s marketing takes place digitally. This applies to everything from newsletters to their customers, the website, and not…

5 easy survey mistakes that are probably hurting your response rate

Creating a survey is an excellent way for you to collect data about your customers. However, you might be making some easy survey mistakes that can hurt your overall response rate. The great news is that they are all easily avoided. Let’s cover five of them right now.   Speeding past the customer journey Too…

Tillväxtverket

Tillväxtverket thinks Ungapped is simple and easy to work with

In their marketing work, they focus on different topics and target groups as a complement to their social channels. As a government authority, they place high demands on their suppliers regarding questions connected to GDPR and security from various aspects. There, Ungapped met their high demands – We use the tool to create newsletters and…

Spritmuseum

Ungapped’s tools are easy to use and the layout suits Spritmuseum’s tonality

Spritmuseum has been using Ungapped’s platform since Dec 2021 and uses the newsletters mainly to create and maintain its strong customer relationships. In its marketing, Spritmuseum wants to capture new customers and retain existing ones. They primarily use digital communication – social media, the website, and newsletters. – Spritmuseum – a gem on Djurgården that…

Ungapped Free Download

Download your free email campaign planner

If you’re looking to kickstart the year by planning your upcoming email campaigns better, then you’ve come to the right place. Following the success of the email campaign planner that we gave away for free last September, we’ve gone ahead and made a new one for Q1 of 2018. We’ve even included the important key…

Email Bloopers

Top Email Marketing Fails

In the world of email marketing the mistakes and bloopers happen all the time. Emails campaigns being sent out without copy checking, missing links, merge tags not working and whole other range of great blunders. It’s frustrating to both the email marketer and customers however it is a sobering memory that we are all human…

Ungapped Newsletters

Newsletters are the new source of News

With the a concerning amount of fake news spreading across our social media platforms, there is a growing trend searching for other avenues to find news which is relevant and fact checked. What does this have to do with emails you may ask. Well they are seeking out newsletters which are curated and  fact checked…

women on mobile phone

[Infographic] 104 Facts you didn’t know about Mobile Marketing

The first public mobile phone was made by Martin Cooper of Motorola on April 4, 1973. It was a hefty weight of 1.15kg, 10 inches long and could only be used for 20 minutes before the battery died. Since then the world of mobile phones has drastically changed. Our phones are now ‘smart’ and have…

podcast-why-doesnt-my-email-subject-line-work

[PODCAST] Why doesn’t my email subject line work?

If you’ve ever been puzzled as to why one email subject line works over another then this 20 minute podcast is for you. In this podcast, the LiveIntent hosts are joined by CEO and co-founder of Phrasee, Parry Malm. The three talk about why one subject line works over another, how long a subject line…


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