Call us: +46 (0)8 410 413 13 Email us: support@ungapped.com
Block a contact (email)
2017-10-31
A blocked contact is a recipient who does not wish to receive any further emails from you. A contact can block themselves by clicking on an unsubscribe-link in your mailings, or they can be blocked manually by you. If a contact is blocked, no more mailings can be sent to that person. Even if the contact is in a contact list you use for a mailing, the blocked contact will be picked up automatically once you click send and omitted from the sending.
How do I block a contact?
- Go to Contacts and search for the contact you wish to block
- Open the contact by clicking the contact’s name
- Select the profile tab
- Click on the green tick next to “Receives email”
- Save by clicking Close.
The blocked contact will now have a red stop-icon in front of the email address.
(Don’t see the red stop-icon? Update your browser!)
How do I unblock a contact?
- Go to Contacts and search for the contact you wish to unblock
- Open the contact by clicking the contact’s name
- Select the profile tab
- Click on the red icon next to “Unsubscribed from email”
- Save by clicking Close.
PLEASE NOTE! You shall not unblock a contact if the contact has unsubscribed themselves from your mailings. Only if the contact has given express consent to receive your mailings again is it ok to remove the block.
Related manuals:
Create a filtered contact list »
Edit a contact »
Bounced contacts »
Manuals
- Manual for surveys & signup forms
- Get notified when new response
- Create a survey
- Survey design
- Required questions
- Show follow-up question (conditions)
- Publish a survey
- Create your own survey template
- Copy a survey
- Copy survey or a survey template to another account
- Matrix question
- Survey question types
- Rating-block
- Video block in survey
- Add an auto-response email
- Add respondents to different lists depending on which option they selected
- Embed a survey on your WordPress website with a plugin
- Group survey responses
- Remind those who did not answer the survey
- Create pre-filled fields
- Find and copy survey URL
- Link to a survey from an email
- Embed a survey on your website via iframe
- Received survey responses
- Delete responses from survey
- Manual for events
- Create the event
- Copy a previous event
- Contact person for the event
- Edit the Sign up form
- Delete answers to sensitive questions
- Add Registration closes
- Change the name “Speakers” and “Sponsors”
- Add a map image from Google Maps to the event invitation
- Landing page: changing logo and footer
- Edit answer in event registration
- Countdown timer
- Invitation email
- Guestlist
- Guest list: Add participant manually
- Guestlist: Change the status of a participant
- Guestlist: Change the status of registered to attended
- Guestlist: sort and filter
- “Add this event to your calendar”-link
- Waitlist
- Check-in list
- Check-in list: Add participant manually
- Reminder: not yet registered
- Reminder: “day before” reminder to registered guests
- Evaluation
- Manual for text messages
- Contacts
- Block a contact (sms)
- Importing contacts
- Add a contact manually
- Edit a contact
- Export a contact list
- See Statistics on Bounced Contacts
- Delete a contact
- Show more custom fields in the contact list
- Search for a contact
- Contact filtering (advanced search)
- Block a contact (email)
- Bounced contacts
- Create a filtered contact list
- Manual for mailings and newsletters
- Copy a previous email
- Preview an email
- Insert links
- Insert survey responses in an email
- Preview an email that contains custom fields
- Do a spam test
- Schedule recurring mailings
- Schedule emails
- Custom fields
- Video block
- Barcodes
- Validate new sender address
- Compilation of e-mail statistics
- Create an email template
- Edit email template
- Copy an email template
- Copy mail/mail template to another account
- A/B testing of content in email
- Newsletter archive
- Send reminder email to inactive contacts
- Using columns in your email
- Always insert alt text to all images in a mailing
- Create a pdf of your email
- Add a background image to a mailing
- Set the subscription category for an email
- Tracking of opens and clicks
- Send Test Emails
- Send mailing
- Insert symbols into the subject line
- UTM tracking
- Change default sender address
- Share on Facebook, Twitter and LinkedIn
- Changing the sender address of a mailing
- Changing the sender name for individual mailing
- Insert the mandatory unsubscribe link and Show as web page link
- Conversion tracking
- Email URL to web version
- Using a pre-header
- Images
- Design
- Law, rules and regulations
- More Help Topics
- Forgotten your password?
- Forgotten your user name?
- Change your user name
- Add users to your Ungapped account
- AI assistent: TRANSLATE SURVEY
- Video in emails
- Add a sign up-form to your website
- Error: “Object moved to here”
- Remove users from your Ungapped account
- View the last login date on account users
- SPF-records and DKIM
- What is email authentication and why is it important!
- Color-mark words in mail and questionnaires
- Change password
- Change language
- Switch between accounts
- Print with background image and background color
- I cannot send a test email
- I cannot send my email
- Take a screenshot
- Naming files and documents
