Call us: +46 (0)8 410 413 13 Email us: support@ungapped.com

Delete answers to sensitive questions

2022-06-14

The setting “Delete answers to sensitive questions” is only possible in the registration form linked to an event.
This is used for questions with sensitive personal information or health information that is collected before an event, such as food allergy issues etc. Information after a closed event does not need to be saved on the contact.

Sensitive information provided by the respondents is saved for 45 days and will then be deleted automatically. Important! The measure can not be undone.

Set “Sensitive questions” in the application form:

  1. Open the Registration Form during the event.
  2. Click on the name of the form -> and open it in edit mode.
  3. Click on the question block with sensitive question.
  4. Select Advanced in the menu on the right.
  5. Click and activate the “Sensitive question” button
    (Question is now marked with a black flag “Sensitive question” in the form)
  6. Save

The answers are saved for 45 days and are then deleted automatically if nothing else is set. If you want to change the number of days before deletion, change this under Account settings:

Change the number of days answers are saved

  1. Click on your name at the top right of the page -> Click again on account and account name
  2. Page Account opens
  3. Write the number of days data should be saved before deleting below “Retention settings“.

Account settings

Delete answers manually

  1. Open the Registration Form during the event.
  2. Click on the red button “Remove sensitive answers” -> and confirm deletion OK.
  3. Information are now deleted immediately and cannot be undone.

Confirm deletion

 

    Manuals

    Take your marketing to the next level

    Try for free

    Ungapped
    Ungapped

    Ungapped is a complete platform for growing businesses with tools for email marketing, surveys, invitations, signup forms and text messages. In addition to our platform, we also offer consulting services to help you create exceptional customer experiences.

    Copyright © Ungapped 2022, which is part of Liana Technologies, part of the Finnish listed company Ilkka-Yhtymä Group.
    Götgatan 22 A, 11846 Stockholm, Sweden, Sitemap, Cookies

    Email us

    hello@ungapped.com

    Call us

    +46 (0)8 410 413 13 (SE)

    Need help?

    Customer Support

    Change language
    Follow us