Allow subscribers to opt-out

There are three sender-options for text messages, depending on the sender-option chosen you will need to follow the instructions below so the opt-out function can work properly.
The cost for the unsubscribe-sms is paid by the sms-receiver.

  1. Sender = Ungapped number
    Choose your country code (if none of the country-options apply to you, just choose one of those countries anyway), and make sure the automatically created opt-out-text is added to the message.
  2. Sender = Name
    If you choose Name as the sender you must manually add an Ungapped number to the opt-out text:

    1. First enable the Ungapped number-option, choose your country (if none of the country-options apply to you, just choose one of those countries anyway) and then copy the Ungapped number at the top on the right-hand side.
    2. Add the Ungapped number to the opt-out text (from i.e. “To unsubscribe reply x OUT” to “To unsubscribe reply x OUT to +447860041397”.
    3. Enable the Name-option instead of “Ungapped number”, and write your sender name.

    add opt-out-number to a sms

    Click on the image to open full screen!

  3. Sender = Custom number
    If you choose Custom number as the sender you can either manually add an Ungapped number to the opt-out text:

    1. First enable the Ungapped number-option, choose your country (if none of the country-options apply to you, just choose one of those countries anyway) and then copy the Ungapped number.
    2. Add the Ungapped number to the opt-out text (from i.e. “To unsubscribe reply x OUT” to “To unsubscribe reply x OUT to +447860041397”.
    3. Enable the Custom number-option instead of “Ungapped number”, and write your custom number.

    OR
    Receive the opt-out-messages to your custom number and then manually block the unsubscribed contacts on your Ungapped account (then you should not modify the opt-out text).